Information from Aberdeen City Council regarding their Christmas and New Year closures including some out of hours phone numbers:

Festive closures and service changes
During the festive break many Council services will be closed, whilst others will be open with limited operating times.
Online Services and Payments
Our online services will be available as usual over the Christmas and New Year period. During this this time you can continue to make payments, report issues, make applications and renew library loans. Visit our website for more information.
Our Aberdeen City Council chatbot, AB-1 is available 24/7 on our website and can help you with your queries on council tax, education, roads & streetlighting and waste & recycling services.
Support Line – 0800 0304 713
You can contact us throughout the festive period for welfare advice and emotional support, including what to do if you are struggling to get food.
This is not a medical helpline. If you require medical assistance you should contact NHS 24 on 111.
To make an online application at any time for a crisis grant, please go to crisis grant. A telephone service for Crisis Grant applications will be available as follows:
Tuesday 27 December – 9am to 4pm
Wednesday 28 December – 9am to 3pm
Customer Contact Centre
The Customer Contact Centre will be open as follows over the Christmas and New Year period:
Thursday 24 December – normal operating hours
Friday 25 December to Monday 28 December – closed
Tuesday 29 December 8am to 6pm (housing repairs only)
Wednesday 28 December 8am to 6pm (housing repairs only)
Thursday 31 December to Monday 4 January – closed
Tuesday 5 January – normal operating hours.
Marischal College Customer Service Centre
The Customer Service Centre will be open as follows:
Thursday 24 December – normal operating hours
Friday 25 December – closed
Monday 28 December – closed
Tuesday 29 December – registrars – Births 10.30-1pm by appointment only
Wednesday 30 December – registrars – Births 10.30-1pm by appointment only
Thursday 31 December – closed Friday 1 January – closed
Monday 4 January – closed
Tuesday 5 January – normal operating hours
The Customer Access Points and all our other offices are currently closed.
Out of hours and emergency numbers
For emergency calls for waste and recycling, roads and street lighting, trees, grounds and parks, housing repairs and environmental health phone 03000 200 292 to speak to our out of hours team.
You can also report issues using the numbers below:
Anti-Social Behaviour (9am-4am) – 0800 0510 434
Homelessness (24 hour) – 0800 9176 379
Social Work (first point of contact, 24 hour) – 0800 7315 520
Dangerous building call-out (24 hour) – 07860 914726
More information
If you require more information a full list of our emergency numbers, office opening hours and a list of all of our online services are available on our website along with information on service changes. Find out more about out festive closures.